The Terradare Team provides post implementation/migration support services to help teams work efficiently and worry-free with their new systems.



Terradare Support Services

Our plans were designed to

1.    help you succeed and flourish with your new systems

2.    provide ongoing support how and when you need it including, online support, email, phone etc.

3.    eliminate the overhead on hiring a tech-savvy or dedicated technical resource to support your business

We compliment the traditional Support-as-a-Service offerings by focusing on just supporting your cloud-based applications. If you have a computing device and a connection to the internet, we can optimize your productivity, to anywhere, from anywhere.

 


Terradare Support
 

Support Options

Enhance your support package with these available add-on services:

  • Subscription management

  • Implementation Specialist

  • Online or classroom training

  • Data cleaning, formatting, standardizing

  • Documentation

  • Data sync

All plans include:

24/7 support ticket submission

Monthly activity report

Ongoing system management

*Design available as an additional service.

 

 
 

Apps and Services We Support*

 
  • Business Intelligence

  • Channel portals

  • Cloud integration

  • Cloud storage

  • Customer portals

  • Email

  • Employee Portals

  • Marketing

  • Sales

  • Site hosting

  • Customer Support

  • Data retention

  • Database

  • Domain

  • eCommerce

 
 

 
 

Support plans are priced per app and by team size. Service bundles available for 2 or more apps and services selected.

To get started, submit your request to schedule a support plan assessment with us.